Refund policy

Exchanges

For hygiene and safety reasons, we do not accept any returns or exchanges, regardless of whether the item has been opened or worn. This policy helps us ensure that all customers receive brand-new, unused products.

If you received a defective or incorrect item, please contact us within 30 days of delivery, and we will gladly send you a replacement at no additional cost.

 

Refunds

As all products are considered final sale due to hygiene reasons, we do not accept returns or issue refunds under any circumstances.

In the rare event that your item arrives damaged or incorrect, please notify us within 30 days of receipt. After confirming the issue, we will arrange a replacement shipment free of charge.

We appreciate your understanding and cooperation in helping us maintain the highest standards of product integrity and cleanliness.

 

You can always contact us for any question at hi@monfootusa.com